The Team STITCH is committed to ensure that your personal information is secured with us, and being used properly.
This privacy policy governs the manner in which collected from users (each, a "user" “you” “your”) is collected, used, maintained and disclosed by The STITCH website [] (“we” “us” our” "site" “website” or “e-store” “estore” “e-commerce site” “e-commerce store”). Please read the Privacy Policy carefully, this privacy policy applies to the site and all products and services offered here at the website.

Information Collection & handling

Personal identification information from Users is collected in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site.
Users may be asked for, as appropriate, name, email address, mailing address & Contact number. This personal identification information from Users is only collected if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, which may prevent them from engaging in certain E-Store related activities.
We may collect non-personal identification information about Users whenever they interact with E-Store. Non-personal identification information may include the browser name, geographical location, the type of computer and technical information about user’s means of connection to E-Store, such as the operating system and the Internet service provider’s utilized and other similar information.

Usage And Storage of Information


We use the information to fulfill our commitments with you and to provide you the service up-to the mark. The collected information is used in the following ways: 

  • To improve customer service
  • To receive, process and ship your orders
  • To improve & personalize your browsing experience at our website
  • To improve our Web Services
  • To send updated emails / newsletter
  • To be able to contact you in the event of any problem with the delivery of your items 
  • To be able to send text message notifications of delivery status 
  • To allow us to better service you in responding to your customer service requests 
  • To quickly process your transactions
  • To ask for ratings and reviews of services or products 
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our site. The information is kept for as long as necessary to carry out our services to you or for as long as required by law. After this your personal information will be deleted
We may share your personal information with third parties or affiliates who perform services on our behalf or process authorized transactions. The personal information we share with these companies to perform services on our behalf is protected via contractual agreements and cannot be shared. We do not sell your information to any third party nor do we disclose your personal information to unaffiliated third parties.


Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
The permanent cookies are stored on your computer or mobile device for no longer than 24 months. You can easily erase cookies from your computer or mobile device using your browser.

User Rights

You have the right to request information about the personal data we hold on you. If your data is incorrect, incomplete or irrelevant, you can ask to have the information corrected or removed.

Changes to this privacy policy

The Company has the discretion to update this privacy policy at any time. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of revisions. 

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